[RESOLVED] Game keep crashing...

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Jorgen_CAB
Posts: 776
Joined: Wed Mar 17, 2010 7:53 pm

[RESOLVED] Game keep crashing...

Post by Jorgen_CAB »

Hi!

I just bought the "Chains of War" campaign and the game keep crashing on the first scenario.

I have attached the debug log files and my autosave file, perhaps you can recreate and fix the problem.

Debug File
Autosave File

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zakblood
Posts: 22728
Joined: Thu Oct 04, 2012 11:19 am

RE: Game keep crashing...

Post by zakblood »

maybe dev's could also do with your report as well if you don't mind, just in case it's something that stands out there,

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Dimitris
Posts: 14792
Joined: Sun Jul 31, 2005 10:29 am
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RE: Game keep crashing...

Post by Dimitris »

Actually I _think_ I know what the issue is.

We are just about to release a new update which should solve this issue. I will let you know when it's up so that you can give it another try.

Thanks!
Jorgen_CAB
Posts: 776
Joined: Wed Mar 17, 2010 7:53 pm

RE: Game keep crashing...

Post by Jorgen_CAB »

Thanks for a quick answer...

Here is also my DxDiag information.... forgot to add that as well.

DxDiag Info
Dimitris
Posts: 14792
Joined: Sun Jul 31, 2005 10:29 am
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RE: Game keep crashing...

Post by Dimitris »

Here: tm.asp?m=4428944

Let us know how it goes.
Jorgen_CAB
Posts: 776
Joined: Wed Mar 17, 2010 7:53 pm

RE: Game keep crashing...

Post by Jorgen_CAB »

So far so good and no crashes... before I could only run a few seconds before a crash.


Dimitris
Posts: 14792
Joined: Sun Jul 31, 2005 10:29 am
Contact:

RE: Game keep crashing...

Post by Dimitris »

Thanks for the notice!
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