[RESOLVED] Installation problem with Shifting Sands DLC

Post bug reports and ask for game support here.

Moderator: MOD_Command

Post Reply
User avatar
CV60
Posts: 1015
Joined: Sun Sep 30, 2012 11:40 pm

[RESOLVED] Installation problem with Shifting Sands DLC

Post by CV60 »

I took advantage of the Halloween sale and purchased the Shifting Sands DLC (SS-DLC). However, I seem to be having difficulty in getting it to run. I downloaded the SS-DLC file, put in my key, installed the SS-DLC, and restarted my computer. The game acknowledges I have a valid code. See attached image. Yet, the SS-DLC does not appear on my list of campaigns (see attached image in next post). Re-installing the SS-DLC has not fixed this issue. Any ideas on what I'm doing wrong?
Attachments
Liscened.jpg
Liscened.jpg (204 KiB) Viewed 42 times
“Do I not destroy my enemies when I make them my friends?” -Abraham Lincoln
User avatar
CV60
Posts: 1015
Joined: Sun Sep 30, 2012 11:40 pm

RE: Installation problem with Shifting Sands DLC

Post by CV60 »

Here's the image of what campaign games are playable, after installing SS DLC.
Attachments
Installed campaigns.jpg
Installed campaigns.jpg (203.49 KiB) Viewed 42 times
“Do I not destroy my enemies when I make them my friends?” -Abraham Lincoln
User avatar
CV60
Posts: 1015
Joined: Sun Sep 30, 2012 11:40 pm

RE: Installation problem with Shifting Sands DLC

Post by CV60 »

Never mind: After puzzling over this issue for several hours, I figured it out. I had a bad path on the installer. I should have thought of that earlier.
“Do I not destroy my enemies when I make them my friends?” -Abraham Lincoln
Post Reply

Return to “Tech Support”