Error on installing on Mac OS

Post bug reports and ask for help with other issues here.

Moderators: Lukas, Erik2

Post Reply
Sendai
Posts: 10
Joined: Tue Dec 09, 2008 6:06 am

Error on installing on Mac OS

Post by Sendai »

I am having an issue installing the game on Mac OS - I get an unidentified developer message on trying to run the game and it won't run as a result. I downloaded the game from Matrix website so I assumed it would be authorised. Any help appreciated ?
Joe McCabe
User avatar
zakblood
Posts: 22722
Joined: Thu Oct 04, 2012 11:19 am

RE: Error on installing on Mac OS

Post by zakblood »

please just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with more mac related support
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Error on installing on Mac OS

Post by VPaulus »

That's Mac Gatekeeper interfering with the installation of the game.
Check the link below, for on how to change the Gatekeeper settings:
https://support.apple.com/en-us/HT202491
Sendai
Posts: 10
Joined: Tue Dec 09, 2008 6:06 am

RE: Error on installing on Mac OS

Post by Sendai »

OK - I've got past the gatekeeper issue. Now my problem is that the only gameplay available is 'Boot Camp' - which is what I expected as I haven't purchased any DLC packs.

However, when I try to launch Boot Camp scenario it simply displays a screen showing a map of the Pacific and plays the background music on a continuous loop.

Nothing on the screen is 'clickable' as such so all I can do is return to main menu.

Anyone have any ideas ?
Joe McCabe
Post Reply

Return to “Tech Support”