beta test sign in

Here is the place to get and give support to your fellow gamers. This is NOT an official game support conference but a place for general tech support. All questions are welcomed, basic, advanced, software or hardware.
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bairdlander2
Posts: 2288
Joined: Sat Mar 28, 2009 9:25 am
Location: Toronto Ontario but living in Edmonton,Alberta

beta test sign in

Post by bairdlander2 »

keep getting message "Forum login credentials are not valid. Please note, if you never logged in into the MatrixGames forum before, you need to login into the forum at least once first." when signing up for beta testing.[&:]
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zakblood
Posts: 22722
Joined: Thu Oct 04, 2012 11:19 am

RE: beta test sign in

Post by zakblood »

have posted a tech support question for you, as it may be because of the new board settings etc
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
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VPaulus
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Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: beta test sign in

Post by VPaulus »

Open a helpdesk support ticket:
http://www.matrixgames.com/helpdesk/
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bairdlander2
Posts: 2288
Joined: Sat Mar 28, 2009 9:25 am
Location: Toronto Ontario but living in Edmonton,Alberta

RE: beta test sign in

Post by bairdlander2 »

Thanks.It is very strange,I hit link that was given,agree to the non disclosure,it already has me logged in.I even changed my password.When I click "apply",I get the error message.
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bairdlander2
Posts: 2288
Joined: Sat Mar 28, 2009 9:25 am
Location: Toronto Ontario but living in Edmonton,Alberta

RE: beta test sign in

Post by bairdlander2 »

my mistake...since I was logged in I did not notice it asked for forum user name,thought it was my email,auto filled the blank spaces
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zakblood
Posts: 22722
Joined: Thu Oct 04, 2012 11:19 am

RE: beta test sign in

Post by zakblood »

glad your sorted, i've also done it a few times the same with auto fill
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
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