Barbarossa Installation Failure Installer Goes Unresponsive.

Post bug reports and ask for game support here.

Moderator: Vic

Post Reply
User avatar
NewportGames
Posts: 54
Joined: Sun Jan 10, 2016 12:27 pm
Contact:

Barbarossa Installation Failure Installer Goes Unresponsive.

Post by NewportGames »

I have tried twice to install Barbarossa but the installer hangs up and goes unresponsive.

It has been sitting today at FokkerC5.wav file for 20 minutes.

Last night it hung up at german.ogg.

Do not have a clue on what the problem is.

I have a Windows 10 Toshiba laptop with 16gb of RAM.
User avatar
NewportGames
Posts: 54
Joined: Sun Jan 10, 2016 12:27 pm
Contact:

RE: Barbarossa Installation Failure Installer Goes Unresponsive.

Post by NewportGames »

PS. Just installed John Tiller's Battleground Civil War without a problem.
User avatar
Vic
Posts: 9292
Joined: Mon May 17, 2004 2:17 pm
Contact:

RE: Barbarossa Installation Failure Installer Goes Unresponsive.

Post by Vic »

Please open a support ticket from Matrix Games. Over here we can help with the game, but not with the Matrix installer.

My guess is maybe something went wrong with the download? did you try re-downloading it?

Also you could try switching off all other apps including anti-virus software while installing?

best wishes,
Vic
Visit www.vrdesigns.net for the latest news, polls, screenshots and blogs on Shadow Empire, Decisive Campaigns and Advanced Tactics
Post Reply

Return to “Tech Support”