Not receiving email notifications

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btd64
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Not receiving email notifications

Post by btd64 »

Has anyone ever had an issue receiving email notifications from the forum? This started yesterday morning. What I have done so far is;
1. Checked my spam settings, which are fine and no matrix emails are in that folder.
2. Checked my profile settings, which are fine.
3. I posted a test in a test thread i'm in and there posts do not respond either.

Is it possible I was Red Buttoned by someone? I do have a Suspect. We can pounce on him later if it was him.[:D][:D][:D]. No, I will simply have someone deal with the pain in the A##.

If anyone has any ideas, please post and I will check back. Thanks gents. And Happy Holidays to you all....GP
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BillBrown
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RE: Not receiving email notifications

Post by BillBrown »

Not sure.
Alfred
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RE: Not receiving email notifications

Post by Alfred »

You should raise this in the Matrix General Discussion thread.  That is where the matrix employees, in particular Iain McNeil hang out.  Over there they have had two threads in the last months where the opposite situation applied.  Maybe in fixing that they introduced your problem.
 
Look at these two threads, especially the second one where post#2 has my My Subscription settings to get notifications:
 
http://www.matrixgames.com/forums/tm.asp?m=3967032
 
http://www.matrixgames.com/forums/tm.asp?m=3989930
 
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btd64
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RE: Not receiving email notifications

Post by btd64 »

Thank you Alfred. I was hoping to keep it in house. If you know what I mean....GP
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RE: Not receiving email notifications

Post by BBfanboy »

Uh-oh ... did you slap a wounded soldier in another Matrix Forum? [:'(][8|]

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btd64
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RE: Not receiving email notifications

Post by btd64 »

ORIGINAL: BBfanboy

Uh-oh ... did you slap a wounded soldier in another Matrix Forum? [:'(][8|]


Well no. On one of the other forums I help out on, there is one poster who does nothing but bad mouth the developers and beta testers. So I asked him to behave and if he has any issues we are here to help. Well he got belligerent. The forum responded....GP
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RE: Not receiving email notifications

Post by wdolson »

When I discovered the problem I wrote several people within Matrix and Slitherin, but I think they had already shut down for the holiday. I just entered a trouble ticket with tech support too. From the error message it looks like a process on their Windows server crashed and the server probably needs to be rebooted.

I find this one rather annoying, I use the subscription feature quite a bit.

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btd64
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RE: Not receiving email notifications

Post by btd64 »

Thanks Bill. So more than likely it's Matrix's server?
....GP
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RE: Not receiving email notifications

Post by wdolson »

ORIGINAL: General Patton

Thanks Bill. So more than likely it's Matrix's server?
....GP

I'm pretty sure it is.
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RE: Not receiving email notifications

Post by Denniss »

Servers are probably back to work, at least partially. I get notified for new threads but not for updated threads (yet).
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btd64
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RE: Not receiving email notifications

Post by btd64 »

Bill, As of 12:43AM eastern I started receiving emails again.

Denniss, My notifications were for existing threads....GP
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RE: Not receiving email notifications

Post by Denniss »

Servers seem to work now, all notifications arrive.
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RE: Not receiving email notifications

Post by wdolson »

I got a message back from tech support that they were looking into it followed by messages trickling in about 20 minutes later.

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RE: Not receiving email notifications

Post by geofflambert »

I'm having a bug problem with the member profile page. Since I first started clicking the Newest 50and Newest 100 searches never worked and I never complained about it. Am I doing something wrong?

Just wanted to find out who that clown is. [:@] Not you GP, the clown in the other forum. [;)]

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btd64
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RE: Not receiving email notifications

Post by btd64 »

The last post thing hasn't worked as long as I can remember. I give you a hint for the pain in the a##.
Screen name starts with aaatoys

Oops, to much.[:D][:D]
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AKA General Patton

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"Do everything you ask of those you command"....Gen. George S. Patton
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