Solved: Download latest patch but game crashes

[conjotter]

Hi.

I downloaded the new patch and it seems to have installed.

But when I choose a scenario or the tutorial the games crashes.

The game worked fine before I updated it today (Nov. 19)

Any suggestions?

[e_barkmann]

also note: http://www.norbsoftdev.net/forum/nuts-a ... sion-crash

[mitra76]

Download the directx 9,10,11 from here http://www.microsoft.com/en-us/download ... px?id=8109 and install them again. DOn't worry this leave the directx12 untouched, but should correct the problem.

[e_barkmann]

Thanks Mitra that did the trick.

[conjotter]

Install which specific files? Download and open them where?

[mitra76]

the exe download can be decompressed where you want (usually the temp dir is the default); enter in this directory and execute the setup exe, this will reinstall the old directx versions on your win10.

[conjotter]

This did not work. My game keeps crashing.

It worked fine before I applied the patch.

Do I need to uninstall the game and reinstall?

I would like my game to work again please.

[mitra76]

John reading the description of what you did on the ohter forum I think the problem is that you didn't complete the process of install:

1 - make the download -> this you did
2 - execute the exe downloaded (directx_Jun2010_redist.exe) -> this you did
3 - a little screen should appears asking yes or no -> give yes
4 -a this point a screen appears asking please type the location where you want to place the extracted files" : use the button browse and select a temporary directory, give ok
5 - after the extraction is completed go in this directory
6 - search the file DXSETUP.exe inside here
7 - execute it
8 - accept the contract and give always proceed when asked until the end of process

[conjotter]

DirectX and the game are now updated and working.

Thank you.