Just bought game again and....need help

Take command of air and naval assets from post-WW2 to the near future in tactical and operational scale, complete with historical and hypothetical scenarios and an integrated scenario editor.

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claystone_MatrixForum
Posts: 116
Joined: Thu Mar 07, 2013 11:09 pm

Just bought game again and....need help

Post by claystone_MatrixForum »

Hey fellas,

I just bought the game again along with their newer version. I'm having issues with the game. The game keeps freezing on me every 10 min or so and its making the game unplayable. Is there a fix or trouble shooting that would need to get done?

I'm not a computer geek but my laptop is:

Lenovo Y70 Touch
NVIDIA GEforce GTX 860M 4GB GDDR5
Windows 8.1
16GB RAM


I really like to get back into this game.

Thanks for any help

Clay

EDIT: Playing game off of "STEAM" platform.

My internet is Verizon Fio's
Dimitris
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RE: Just bought game again and....need help

Post by Dimitris »

Hello,

We're really sorry for your problem. Could you please post the autosave files from the latest freeze, so that we may investigate it?

Also, could you please clarify which build of the game you are running?

Thanks.
claystone_MatrixForum
Posts: 116
Joined: Thu Mar 07, 2013 11:09 pm

RE: Just bought game again and....need help

Post by claystone_MatrixForum »

ORIGINAL: Sunburn

Hello,

We're really sorry for your problem. Could you please post the autosave files from the latest freeze, so that we may investigate it?

Also, could you please clarify which build of the game you are running?

Thanks.

Hi Sunburn,

I bought both games last night on Steam so they are the latest version.

How do i attached my autosave files to this thread? When i try to load the file i get:
C:\Fakepath\autosave_20sec.scenisnot supported

Is there an email i can send the files to?

Thanks



Here is the file:


File is attached...
Attachments
Autosave.zip
(1.96 MiB) Downloaded 7 times
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Sardaukar
Posts: 11295
Joined: Wed Nov 28, 2001 10:00 am
Location: Finland/Israel

RE: Just bought game again and....need help

Post by Sardaukar »

ORIGINAL: claystone
ORIGINAL: Sunburn

Hello,

We're really sorry for your problem. Could you please post the autosave files from the latest freeze, so that we may investigate it?

Also, could you please clarify which build of the game you are running?

Thanks.

Hi Sunburn,

I bought both games last night on Steam so they are the latest version.

How do i attached my autosave files to this thread? When i try to load the file i get:
C:\Fakepath\autosave_20sec.scenisnot supported

Is there an email i can send the files to?

Thanks






You need to compress/zip the file. Forum does not support save files other way, as far as I know.
"To meaningless French Idealism, Liberty, Fraternity and Equality...we answer with German Realism, Infantry, Cavalry and Artillery" -Prince von Bülov, 1870-

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claystone_MatrixForum
Posts: 116
Joined: Thu Mar 07, 2013 11:09 pm

RE: Just bought game again and....need help

Post by claystone_MatrixForum »

ORIGINAL: Sardaukar

ORIGINAL: claystone
ORIGINAL: Sunburn

Hello,

We're really sorry for your problem. Could you please post the autosave files from the latest freeze, so that we may investigate it?

Also, could you please clarify which build of the game you are running?

Thanks.

Hi Sunburn,

I bought both games last night on Steam so they are the latest version.

How do i attached my autosave files to this thread? When i try to load the file i get:
C:\Fakepath\autosave_20sec.scenisnot supported

Is there an email i can send the files to?

Thanks






You need to compress/zip the file. Forum does not support save files other way, as far as I know.


File attached


Attachments
Autosave.zip
(1.96 MiB) Downloaded 7 times
Dimitris
Posts: 14771
Joined: Sun Jul 31, 2005 10:29 am
Contact:

RE: Just bought game again and....need help

Post by Dimitris »

Unable to reproduce the issue for the save.

If there is any message pop-up, could you please post a screenshot of it?

Thanks.
claystone_MatrixForum
Posts: 116
Joined: Thu Mar 07, 2013 11:09 pm

RE: Just bought game again and....need help

Post by claystone_MatrixForum »

ORIGINAL: Sunburn

Unable to reproduce the issue for the save.

If there is any message pop-up, could you please post a screenshot of it?

Thanks.

Hi Sunburn,

No, No pop-up ever shows. I'll be playing the game for 10 min or more and the game would just freeze on me out of the blue. I can't push any buttons along the top, or scroll. It's just frozen. For me to fix it I have to hit crtl+alt+delete to get out of the game. It's a constant annoying issue.

Seems like i'm the first with an issue like this. Well i guess i threw $100 down the drain..:/
...
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Dysta
Posts: 1909
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RE: Just bought game again and....need help

Post by Dysta »

How about keep the task manager on (crtl-alt-delete then select Task Manager, or esc-shift-ctrl) on then select 'performance', and see how it goes when you are playing CMANO?

It might by hardware issue, but let's see will CPU, HDD and memory usage becomes abnormal while playing.
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HercMighty
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Location: Minnesota, USA

RE: Just bought game again and....need help

Post by HercMighty »

And look at what processes you are running in the background, try for instance disabling any antivrus and see if it makes a difference.
Rory Noonan
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Location: Brooklyn, NY

RE: Just bought game again and....need help

Post by Rory Noonan »

Also check display settings. I was having similar problems with a high dpi resolution screen set to 200% font and icon size. Changing it to 100% saw a huge improvement in performance for me.
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claystone_MatrixForum
Posts: 116
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RE: Just bought game again and....need help

Post by claystone_MatrixForum »

Nothing seems to work.

As for my laptop its brand new with nothing on it yet. Bought it a month ago and played on it 10 times so far, and this laptop is made for games.


Processor: Intel(R) Core(TM) i7-4720HQ CPU@ 2.60GHz 2.60 GHz
Memory RAM: 16.0 GB
System Type 64-bit Operating System x64 based processor

I really catch see why this game can not work on my laptop. I play "eve online" on this and it plays smooth as silk.

claystone_MatrixForum
Posts: 116
Joined: Thu Mar 07, 2013 11:09 pm

RE: Just bought game again and....need help

Post by claystone_MatrixForum »

ORIGINAL: apache85

Also check display settings. I was having similar problems with a high dpi resolution screen set to 200% font and icon size. Changing it to 100% saw a huge improvement in performance for me.


Where do i find this? are you talking about my cpu display, because i checked that and i can't find anywhere where its states its at 200%. It doesnt show that. Now i might be looking in the wrong area but i did go to my display settings but no luck.
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Dysta
Posts: 1909
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RE: Just bought game again and....need help

Post by Dysta »

Looks like we need someone who can remote-access your laptop and find out what exactly happens.
Rory Noonan
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Location: Brooklyn, NY

RE: Just bought game again and....need help

Post by Rory Noonan »

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renders
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RE: Just bought game again and....need help

Post by renders »

have you installed the 3rd parties dependecies? DX? NetFramework?
send details because it must run pretty good on your system... give the devs as details as you can and i'm almost sure you'll gonna fix it!
Sorry for your problem!
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claystone_MatrixForum
Posts: 116
Joined: Thu Mar 07, 2013 11:09 pm

RE: Just bought game again and....need help

Post by claystone_MatrixForum »



Thanks Apache for the info.
claystone_MatrixForum
Posts: 116
Joined: Thu Mar 07, 2013 11:09 pm

RE: Just bought game again and....need help

Post by claystone_MatrixForum »

Fellas, thank you for your help and input.
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renders
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RE: Just bought game again and....need help

Post by renders »

you welcome, let us know how proceeds
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