Crash at CTGW home screen.

Post bug reports and ask for game support here.

Moderator: MOD_Commander_The_Great_War

Post Reply
User avatar
RyeMacD
Posts: 25
Joined: Wed Dec 01, 2010 11:48 pm

Crash at CTGW home screen.

Post by RyeMacD »

Hi,

My CTGW crashes at the home screen. Please help! I am running Win7. I get this windows report after the crash. The DXDIAG is below the windows report and the ctgw.log is at the bottom of this post.

Any help would be greatly appreciated.

Problem Event Name: APPCRASH
Application Name: ctgw.exe
Application Version: 1.1.0.0
Application Timestamp: 53e21db2
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098858e
Exception Code: 40000015
Exception Offset: 000a327c
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 9156
Additional Information 2: 91560a1b33d2d4a26428841f3df1a855
Additional Information 3: 7066
Additional Information 4: 70660b622be5ca45415fb6ff9be259ad
------

------------------
System Information
------------------
Time of this report: 9/20/2014, 08:21:54
Machine name: RYANMACDOUG96E0
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: Parallels Software International Inc.
System Model: Parallels Virtual Platform
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2500S CPU @ 2.70GHz (2 CPUs), ~2.7GHz
Memory: 2048MB RAM
Available OS Memory: 2048MB RAM
Page File: 900MB used, 3194MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: The file prl_sound.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Parallels Display Adapter (WDDM)
Manufacturer: Parallels
Chip type: Virtual Adapter
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_1AB8&DEV_4005&SUBSYS_04001AB8&REV_00
Display Memory: 512 MB
Dedicated Memory: 256 MB
Shared Memory: 256 MB
Current Mode: 2560 x 1440 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: Parallels Vu
Monitor Id: PRL5000
Native Mode: 1024 x 768(p) (60.096Hz)
Output Type: HD15
Driver Name: prl_umdd.dll,prl_umdd10.dll
Driver File Version: 8.15.0010.24251 (English)
Driver Version: 9.0.24251.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Beta Debug
Driver Date/Size: 8/28/2014 16:08:20, 142592 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71458-0345-11CF-B327-0A24A0C2C535}
Vendor ID: 0x1AB8
Device ID: 0x4005
SubSys ID: 0x04001AB8
Revision ID: 0x0000
Driver Strong Name: oem10.inf:Models.NTamd64.6:DDInstall64_6:9.0.24251.0:pci\ven_1ab8&dev_4005&subsys_04001ab8
Rank Of Driver: 00F60001
Video Accel:
Deinterlace Caps: {5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC1,0x31434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC2,0x32434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC3,0x33434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC4,0x34434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(S340,0x30343353) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(S342,0x32343353) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Parallels Audio Controller)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1022&DEV_746D&SUBSYS_04001AB8&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: prl_sound.sys
Driver Version: 9.00.24251.0000 (English)
Driver Attributes: Beta Debug
WHQL Logo'd: No
Date and Size: 8/28/2014 16:08:14, 55552 bytes
Other Files:
Driver Provider: Parallels
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Parallels Audio Controller)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: prl_sound.sys
Driver Version: 9.00.24251.0000 (English)
Driver Attributes: Beta Debug
Date and Size: 8/28/2014 16:08:14, 55552 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2658
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 11/20/2010 23:23:47, 343040 bytes
| Driver: usbd.sys, 7/13/2009 20:06:23, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x203A, 0xFFFE
| | Location: Port_#0002.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/20/2010 23:23:47, 343040 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x203A, 0xFFFB
| | | Location: Port_#0001.Hub_#0003
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | Driver: hidusb.sys, 11/20/2010 23:23:47, 30208 bytes
| | | Driver: hidclass.sys, 11/20/2010 23:23:47, 76800 bytes
| | | Driver: hidparse.sys, 7/13/2009 20:06:17, 32896 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x203A, 0xFFFB
| | | | Matching Device ID: hid_device_system_keyboard
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 11/20/2010 23:23:47, 33280 bytes
| | | | Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Parallels Mouse Synchronization Device
| Matching Device ID: *pnp0f03
| Upper Filters: prl_mouf
| Service: i8042prt
| Driver: prl_mouf.sys, 8/28/2014 16:08:08, 21760 bytes
|
+ Parallels USB Mouse Synchronization Device
| Vendor/Product ID: 0x203A, 0xFFFC
| Matching Device ID: hid\vid_203a&pid_fffc&mi_00
| Upper Filters: prl_mouf
| Service: mouhid
| Driver: prl_mouf.sys, 8/28/2014 16:08:08, 21760 bytes
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x203A, 0xFFFC
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 23:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 43.9 GB
Total Space: 65.2 GB
File System: NTFS
Model: Windows 7-0 ATA Device

Drive: D:
Model: HL-DT-ST DVDRW GA32N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 147456 bytes

--------------
System Devices
--------------
Name: Intel(R) ICH8/ICH8R Family LPC Interface Controller - 2810
Device ID: PCI\VEN_8086&DEV_2810&SUBSYS_04001AB8&REV_02\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

Name: Parallels Tool Device
Device ID: PCI\VEN_1AB8&DEV_4000&SUBSYS_04001AB8&REV_00\3&11583659&0&18
Driver: C:\Windows\system32\DRIVERS\prl_tg.sys, 9.00.24251.0000 (English), 8/28/2014 16:08:16, 28928 bytes

Name: Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_04001AB8&REV_02\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 52224 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 343040 bytes

Name: Parallels Audio Controller
Device ID: PCI\VEN_1022&DEV_746D&SUBSYS_04001AB8&REV_00\3&11583659&0&FC
Driver: C:\Windows\system32\DRIVERS\prl_sound.sys, 9.00.24251.0000 (English), 8/28/2014 16:08:14, 55552 bytes
Driver: C:\Windows\system32\drivers\drmk.sys, 6.01.7600.16385 (English), 7/13/2009 21:01:25, 116224 bytes
Driver: C:\Windows\system32\drivers\portcls.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:29, 230400 bytes
Driver: C:\Windows\system32\WMALFXGFXDSP.dll, 6.01.7600.16385 (English), 7/13/2009 21:41:56, 1393152 bytes
Driver: C:\Windows\system32\SysFxUI.dll, 6.01.7600.16385 (English), 7/13/2009 21:41:54, 378880 bytes

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Device ID: PCI\VEN_8086&DEV_2658&SUBSYS_04001AB8&REV_02\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 343040 bytes

Name: DEC 21150 PCI to PCI bridge
Device ID: PCI\VEN_1011&DEV_0022&SUBSYS_00000000&REV_00\3&11583659&0&50
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_04001AB8&REV_F2\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

Name: Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Device ID: PCI\VEN_8086&DEV_244B&SUBSYS_04001AB8&REV_05\3&11583659&0&F9
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:04, 16960 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 155520 bytes

Name: Intel(R) P965/G965 Processor to I/O Controller - 29A0
Device ID: PCI\VEN_8086&DEV_29A0&SUBSYS_04001AB8&REV_02\3&11583659&0&00
Driver: n/a

Name: Intel(R) PRO/1000 MT Network Connection
Device ID: PCI\VEN_8086&DEV_100F&SUBSYS_04001AB8&REV_00\3&11583659&0&28
Driver: n/a

Name: Intel(R) G35 Express Chipset PCI Express Root Port - 2981
Device ID: PCI\VEN_8086&DEV_2981&SUBSYS_00008086&REV_02\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

Name: Parallels Memory Controller
Device ID: PCI\VEN_1AB8&DEV_4006&SUBSYS_40061AB8&REV_00\3&11583659&0&70
Driver: C:\Windows\system32\DRIVERS\prl_memdev.sys, 8/28/2014 16:08:08, 21760 bytes

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_2821&SUBSYS_04001AB8&REV_02\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 31104 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 155520 bytes

Name: Parallels Display Adapter (WDDM)
Device ID: PCI\VEN_1AB8&DEV_4005&SUBSYS_04001AB8&REV_00\4&14523280&0&0008
Driver: C:\Windows\system32\DRIVERS\prl_kmdd.sys, 8.15.0010.24251 (English), 8/28/2014 16:08:06, 158464 bytes
Driver: C:\Windows\system32\prl_umdd.dll, 8.15.0010.24251 (English), 8/28/2014 16:08:20, 142592 bytes
Driver: C:\Windows\system32\prl_umdd10.dll, 8.15.0010.24251 (English), 8/28/2014 16:08:20, 136448 bytes
Driver: C:\Windows\system32\prl_gldd.dll, 8.15.0010.24251 (English), 8/28/2014 16:08:04, 374016 bytes
Driver: C:\Windows\SysWow64\prl_umdd.dll, 8.15.0010.24251 (English), 8/28/2014 16:08:56, 122624 bytes
Driver: C:\Windows\SysWow64\prl_gldd.dll, 8.15.0010.24251 (English), 8/28/2014 16:08:40, 274688 bytes
Driver: C:\Windows\SysWow64\prl_umdd10.dll, 8.15.0010.24251 (English), 8/28/2014 16:08:56, 122112 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Microphone (Parallels Audio Con,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
Parallels Sound Card,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
FaceTime HD Camera (Built-in),0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Parallels Sound Card,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
FaceTime HD Camera (Built-in),0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Parallels Audio Contr,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Parallels Audio Controller),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
---
ctgw.log:

Log date: 2014-09-20 07:56:19
[07:56:21][3608]Renderer: Parallels using ATI Radeon HD 6770M OpenGL Engine version: 2.1 ATI-1.24.35
[07:56:21][3608]Commander: The Great War(v 1.5.2)
[07:56:21][3608]Unable to initialize audio device
[07:56:21][3608]Loading main script
[07:56:21][3608]Loading app script
[07:56:21][3608]App version:1.5.2
[07:56:21][3608]Today is: 20.9.2014
RyeMacD
DTomato
Posts: 805
Joined: Thu Nov 02, 2006 7:01 pm

RE: Crash at CTGW home screen.

Post by DTomato »

I'm having the same crash with MSVCR110.dll
User avatar
RyeMacD
Posts: 25
Joined: Wed Dec 01, 2010 11:48 pm

RE: Crash at CTGW home screen.

Post by RyeMacD »

DicedT, I am running my game using Win7 as a virtual machine inside my Mac with Paralells. I reinstalled parallels tools and my game no longer crashes. I think my problem had something to do with audio device and the drivers.

Hope this helps you or someone else.
RyeMacD
Post Reply

Return to “Tech Support”