Paid for the game via pay pal, no download info???

The newest game by Ageod, set during The Great War.

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CSSS
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Joined: Sat Jul 24, 2004 2:08 am
Location: TEXAS

Paid for the game via pay pal, no download info???

Post by CSSS »

I bought this 20 minutes ago, I got a receipt and order number but NO download information or serial number??? It is gonna be one of those days!
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demiller
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RE: Paid for the game via pay pal, no download info???

Post by demiller »

Seems to be the state of things at the moment. I paid with a credit card, and have been waiting about an hour now. Someone else I know is also waiting. Not sure what the deal is, but we seem to have overwhelmed their order fulfillment system - which I'm beginning to believe is an elderly British lady manually entering payment information and then typing fulfillment emails... [;)]
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benpark
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RE: Paid for the game via pay pal, no download info???

Post by benpark »

Same here(PayPal). I was surprised, as this system is usually instantaneous. I sent an email to Plimus support thinking it was something on my end.
"Fear is a darkroom where the devil develops his negatives" Gary Busey
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FroBodine
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RE: Paid for the game via pay pal, no download info???

Post by FroBodine »

Same problem here. What is this new BlueSnap crap? Plimus always immediately let me download the game instantly from the website, and I always received an e-mail confirmation within seconds. I paid with a credit card directly. No PayPal.

Did Matrix Games change their distribution company? If so, it is not good. This is bulljive. I purchased the game. I should get my download link immediately.

Also, my members page does not even show I own this game!

Please fix this!
benpark
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RE: Paid for the game via pay pal, no download info???

Post by benpark »

Just got the download link.
"Fear is a darkroom where the devil develops his negatives" Gary Busey
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demiller
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RE: Paid for the game via pay pal, no download info???

Post by demiller »

Mine just showed up.
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CSSS
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Location: TEXAS

RE: Paid for the game via pay pal, no download info???

Post by CSSS »

Yes just got mine took 1 hour, and you are right it normally is instantaneously!
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FroBodine
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Location: Brentwood, California (not the OJ one)

RE: Paid for the game via pay pal, no download info???

Post by FroBodine »

I just got mine, too. More than an hour later. I sure hope they drop this BlueSnap mess. Plimus was fine, quick and reliable.
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IainMcNeil
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RE: Paid for the game via pay pal, no download info???

Post by IainMcNeil »

Hi guys

sorry you are having problems. Plimus has re-branded as Bluesnap - don't ask me why! It is the same service with the same people and nothing has changed so it must be some strange glitch last night. I'll investigate and see what we can find so let me know if anyone else has problems.
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sanderz
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RE: Paid for the game via pay pal, no download info???

Post by sanderz »

ordered mine about 8.00am this morning and got the email/link in under 2 mins - a quiet time of day i suppose
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Gilmer
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RE: Paid for the game via pay pal, no download info???

Post by Gilmer »

I did mine at about 12:45 Central time in the USA. It went real fast. Download even went quickly which it usually does not.
"Venimus, vidimus, Deus vicit" John III Sobieski as he entered Vienna on 9/12/1683. "I came, I saw, God conquered."
He that has a mind to fight, let him fight, for now is the time. - Anacreon
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