Distant Worlds: Universe not starting

Post bug reports and ask for support here.

Moderators: Icemania, elliotg

roffmo515
Posts: 1
Joined: Tue Jun 03, 2014 5:10 pm

RE: Distant Worlds: Universe not starting

Post by roffmo515 »

Bought the game directly from the site after the RPS coverage, having the exact same problem as SimonSlater. I've tried everything recommended.

Distant Worlds - Crash Dump - 1.9.5.1

12:53:24 PM Tuesday, June 03, 2014


System.Runtime.InteropServices.COMException (0x80040154): Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))
at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)
at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid)
at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid)
at System.Windows.Forms.AxHost.CreateInstance()
at System.Windows.Forms.AxHost.GetOcxCreate()
at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state)
at System.Windows.Forms.AxHost.CreateHandle()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.AxHost.EndInit()
at DistantWorlds.Start.QECCYIixBRSg9Gr634t(Object )
at DistantWorlds.Start.yuC8JnhPnS()
at DistantWorlds.Start..ctor()
at xLkd92dhmP7wD5wi17.K5H5QDH917dHnsCUJR.OyEr0O65rsY()


--- COMPLETE ---


------------------
System Information
------------------
Time of this report: 6/3/2014, 12:57:08
Machine name: DPC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
BIOS: BIOS Date: 05/11/12 17:21:08 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM




User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Distant Worlds: Universe not starting

Post by VPaulus »

ORIGINAL: Meteor2

ORIGINAL: Oddfellow

By the way, I was having the same issue, and after some hours I realized it was my anti virus Kaspersky Pure 3.0.

This is more an FYI for the company than tryting to help with the issues you guys are having.

Same thing with here with Kaspersky Internet security:
With the AV running, DW is not starting, the exe-file is classified as dangerous
(PDM: Trojan.Win32.Bazona.a malware).
The file is then in quarantaine and I cannot "release" it for use.
Every attempt to do so failed and Kaspersky stops DW immediately.

Disabling of AV brings DW to life and it works.

Remark: During download Kaspersky was running.

What to do now ?

Have you created the exclusion rule and add "DistantWorlds.exe" to the trusted applications?
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Distant Worlds: Universe not starting

Post by VPaulus »

@SimonSlater and @roffmo515


You are missing either Internet Explorer or Windows Media Player. These must be installed and enabled.

You can check these at:
Control Panel > Programs and Features > Windows Features > Media Features > Windows Media Player

and

Control Panel > Programs and Features > Windows Features > Internet Explorer 11
User avatar
Meteor2
Posts: 433
Joined: Mon Jul 20, 2009 6:58 pm
Location: Germany

RE: Distant Worlds: Universe not starting

Post by Meteor2 »

Hello VPaulus,

yes, I tried it (was hidden deep in Kaspersky).
Hopefully I entered the right information, because I was not successful.

Without Kaspersky running, DW works !!!

Do you know the exact procedure to install an exception rule ?
Maybe I missed something...
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Distant Worlds: Universe not starting

Post by VPaulus »

ORIGINAL: Meteor2

Hello VPaulus,

yes, I tried it (was hidden deep in Kaspersky).
Hopefully I entered the right information, because I was not successful.

Without Kaspersky running, DW works !!!

Do you know the exact procedure to install an exception rule ?
Maybe I missed something...
For KIS (Kaspersky Internet Security):
http://support.kaspersky.com/10017#
User avatar
Meteor2
Posts: 433
Joined: Mon Jul 20, 2009 6:58 pm
Location: Germany

RE: Distant Worlds: Universe not starting

Post by Meteor2 »

Hello VPaulus,
thanks for the answer, but I have a problem with the mentioned "Objects" field.
There is no BAZONA Trojan in the Kaspersky enzyclopedia, but it is mentioned in the message, when running DW.
Do you know, what to do here ?
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Distant Worlds: Universe not starting

Post by VPaulus »

ORIGINAL: Meteor2

Hello VPaulus,
thanks for the answer, but I have a problem with the mentioned "Objects" field.
There is no BAZONA Trojan in the Kaspersky enzyclopedia, but it is mentioned in the message, when running DW.
Do you know, what to do here ?
Sorry, no idea.
What's the version of your KIS? Is it updated?
jcjordan
Posts: 1900
Joined: Wed Jun 27, 2001 8:00 am

RE: Distant Worlds: Universe not starting

Post by jcjordan »

I had the same problem of game not starting as well. I tried installing & uninstalling then reinstalling game w/ & w/o update. My install would say that .NET was already part of my OS & XNA seemed to install correctly. I even tried manually installing 3.5, 4.0 & 4.5 .NET (w/ 4 & 4.5 saying as already being part of my OS) as suggested in an earlier post & even installing XNA again by itself. None of that worked but in post #31 it said about finding the dxsetup in the game directory & reinstall dx & that worked for me [:D]
User avatar
Meteor2
Posts: 433
Joined: Mon Jul 20, 2009 6:58 pm
Location: Germany

RE: Distant Worlds: Universe not starting

Post by Meteor2 »

Hallo VPaulus,
Yes, is an up-to-date version, of course (2014).
The previous DW version worked without problems.
And DW is the ONLY game having such problems.

Any idea ?
SimonSlater
Posts: 2
Joined: Tue Jun 03, 2014 10:18 am

RE: Distant Worlds: Universe not starting

Post by SimonSlater »

ORIGINAL: VPaulus

@SimonSlater and @roffmo515


You are missing either Internet Explorer or Windows Media Player. These must be installed and enabled.

You can check these at:
Control Panel > Programs and Features > Windows Features > Media Features > Windows Media Player

and

Control Panel > Programs and Features > Windows Features > Internet Explorer 11

In my case it was the Windows Media Player. I use Windows 8.1 Pro which does not come with WMP preinstalled. After I did what you suggested everything works fine now.

Great game by the way!
User avatar
Meteor2
Posts: 433
Joined: Mon Jul 20, 2009 6:58 pm
Location: Germany

RE: Distant Worlds: Universe not starting

Post by Meteor2 »

Problem with Kaspersky solved.
I went the second way by declaring the exe-file as "to be trusted" and activated this rule.
That seems to work.[:)]
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Distant Worlds: Universe not starting

Post by VPaulus »

ORIGINAL: Meteor2

Hallo VPaulus,
Yes, is an up-to-date version, of course (2014).
The previous DW version worked without problems.
And DW is the ONLY game having such problems.

Any idea ?

Is DistantWorlds.exe in the trusted application list?
http://support.kaspersky.com/9732#block1

Is the Distant Worlds game folder (and not only DistantWorld.exe) added in the exclusion rule list?
http://www.slitherine.com/forum/viewtop ... 34&t=45519
User avatar
Meteor2
Posts: 433
Joined: Mon Jul 20, 2009 6:58 pm
Location: Germany

RE: Distant Worlds: Universe not starting

Post by Meteor2 »

Hello VPaulus,

thanks for trying to help.
Works now with Kaspersky running.
No other problems so far.
User avatar
Noble713
Posts: 53
Joined: Mon Jan 10, 2011 10:05 pm
Location: Japan (US expat)

RE: Distant Worlds: Universe not starting

Post by Noble713 »

ORIGINAL: VPaulus

@SimonSlater and @roffmo515


You are missing either Internet Explorer or Windows Media Player. These must be installed and enabled.

You can check these at:
Control Panel > Programs and Features > Windows Features > Media Features > Windows Media Player

and

Control Panel > Programs and Features > Windows Features > Internet Explorer 11


This fix worked for me. I had to Enable both programs, and now DWU runs fine. I'm also on Win7 x64. I had a great deal of Windows crap turned off, partially because I'm running from an SSD boot drive.
fgaar
Posts: 1
Joined: Sun Jun 29, 2014 12:29 am

RE: Distant Worlds: Universe not starting

Post by fgaar »

Hey, I had the same problem as some people in this thread.
I also use an AMD card and Windows 7.

I tried a lot of solutions, and finally got it working by changing the compatibility mode of DistantWorlds.exe to Windows XP (Service pack 3).

Pretty simple, but it works now after fiddling with all kinds of different fixes.

The autorun screen remains blacked out though.
Post Reply

Return to “Tech Support”