Cannot get my steam key

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Timotheus
Posts: 485
Joined: Fri Dec 13, 2013 11:13 am

Cannot get my steam key

Post by Timotheus »

I do have the slitherine account, and I am logged in using my email and password.

Then when I try to register my DW:U, it requires me to login again, and this time the password is wrong?
NEWBIE GUIDE Distant Worlds Universe
http://tinyurl.com/k3frrle

War in the Pacific Poradnik po Polsku
http://tinyurl.com/nxd4cesh

INSTALL WITPAE on modern PC
https://tinyurl.com/l5kr6rl
Timotheus
Posts: 485
Joined: Fri Dec 13, 2013 11:13 am

RE: Cannot get my steam key

Post by Timotheus »

Incidentally, reading DW:U review on Space Sector, I come to this:

http://www.spacesector.com/blog/2014/05 ... /#comments
killias2 says:
May 23, 2014 at 10:39 am

Holy **** is the process frustrating to get the Steam code!

1. Make sure all four games are registered to your Matrix account
2. Get the coupon
3. Buy DWU
4. Create a SEPARATE Slitherine account
5. Register your serial AGAIN on a new account
6. Ask for Steam code

In addition, slot in the following steps between 4 and 5 in my case JUST BECAUSE:
4.a. Go insane as the account you just created doesn’t recognize the password you logged in with
4.b. Try to request a new password just to be told the account you just created “doesn’t exist”
4.c. Try any number of things, including ripping one’s hair out


Here’s hoping I’ll still get a frickin’ Steam code out of this.

Edit: Dear God, I finally got my password to reset. The website seemed to think I had two accounts for some reason? Even though the only reason I made an account was because it said I didn’t have an account when I put in my email. Jesus God.


This is exactly my experience.

More:
piderman says:
May 23, 2014 at 1:00 pm

I thought it was my password generator that tripped the site but apparently it’s not just me. But it’s one of the reasons I bought Universe, now it’s on my Steam account and I know where to find it and I don’t have to to through those “less-than-optimal” sites of Matrix and Slitherine again.


RandomBlue says:
May 23, 2014 at 1:40 pm

Yeah, the process sucks and Slitherine’s website is horrible. Even after logging in there was no link to my profile page and I had to come back to this news article to get the proper link. The icing on the cake is that it’s not available in Steam yet. *sigh*


Stormwaltz says:
May 30, 2014 at 1:09 am

After fighting with Slitherine’s wretched login system for 20 minutes, I gave up. I’ve got a downloaded copy, they can keep the damn Steam key. It’s not worth the frustration of dealing with their website.
NEWBIE GUIDE Distant Worlds Universe
http://tinyurl.com/k3frrle

War in the Pacific Poradnik po Polsku
http://tinyurl.com/nxd4cesh

INSTALL WITPAE on modern PC
https://tinyurl.com/l5kr6rl
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Cannot get my steam key

Post by VPaulus »

I'm sorry, we are having issues with our new implemented unified login system.
Could you please contact us at support[at]slitherine.co.uk.
We apologize for all the inconveniences.
Timotheus
Posts: 485
Joined: Fri Dec 13, 2013 11:13 am

RE: Cannot get my steam key

Post by Timotheus »

Done, and solved by Mr. Jim Miller.

Gotta say that whole procedure on slitherine website is annoying WHEN it works - when it doesn't, it is rip your hair off your head time.

Being old I don't have that much hair clumps to rip off anyway, but it's the principle of the thing, darn it!
NEWBIE GUIDE Distant Worlds Universe
http://tinyurl.com/k3frrle

War in the Pacific Poradnik po Polsku
http://tinyurl.com/nxd4cesh

INSTALL WITPAE on modern PC
https://tinyurl.com/l5kr6rl
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