Multiplayer wont start up error

Post bug reports and ask for support here.
Post Reply
viperdave
Posts: 52
Joined: Wed Apr 13, 2011 2:37 pm

Multiplayer wont start up error

Post by viperdave »

i click on multiplayer and get error connection 3: serial code .. something like that.
Cunki
Posts: 59
Joined: Tue Feb 15, 2005 6:19 pm

RE: Multiplayer wont start up error

Post by Cunki »

Yes me, too. I get the error message Serial code non existent.....
The same, if i want to register the game on the Slitherine Homepage!
Joachim Griemert
User avatar
Erik Rutins
Posts: 39325
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Multiplayer wont start up error

Post by Erik Rutins »

Hi guys, we are checking on this now.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
Charly G
Posts: 157
Joined: Sat Sep 25, 2004 2:47 pm
Location: France

RE: Multiplayer wont start up error

Post by Charly G »

I've the same problem (on the Slitherine Homepage, Error 45: Serial Number Not Found).
Cunki
Posts: 59
Joined: Tue Feb 15, 2005 6:19 pm

RE: Multiplayer wont start up error

Post by Cunki »

That is exact the same problem for me!!!
Joachim Griemert
User avatar
Erik Rutins
Posts: 39325
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Multiplayer wont start up error

Post by Erik Rutins »

Hi guys,

Looks like something on the server registration is misconfigured despite earlier validation tests. Our admins are working on it, should be fixed shortly.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
Gerry Edwards
Posts: 124
Joined: Thu Feb 21, 2013 10:25 pm

RE: Multiplayer wont start up error

Post by Gerry Edwards »

Hello Everyone,

Please try you multi-player again as it should now be working.

Cheers,
Gerry
Those who came before pave the path of tomorrow.
dawg327
Posts: 11
Joined: Thu Feb 13, 2014 10:45 pm

RE: Multiplayer wont start up error

Post by dawg327 »

Unable to play multiplayer...when I enter my Slitherine login and password an "ALL OUT" map displays briefly on the screen followed by a "Unable to connect to Slitherine" message. I was playing multiplayer with no problems a few days ago.
User avatar
e_barkmann
Posts: 1292
Joined: Tue Apr 18, 2000 8:00 am
Location: Adelaide, Australia

RE: Multiplayer wont start up error

Post by e_barkmann »

are direct connections possible in this game or does it have to go through the slitherine server?
Scourge of War multiplayer group

http://steamcommunity.com/groups/sowwaterloo
User avatar
Erik Rutins
Posts: 39325
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Multiplayer wont start up error

Post by Erik Rutins »

Hi dawg327,

We're checking the server now. Chris, it has to go through the server as it handles the matchmaking and the routing so that players don't need to worry about network/firewall configuration, different versions, etc.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
z1812
Posts: 1575
Joined: Wed Sep 01, 2004 12:45 pm

RE: Multiplayer wont start up error

Post by z1812 »

ORIGINAL: Erik Rutins

Hi dawg327,

We're checking the server now. Chris, it has to go through the server as it handles the matchmaking and the routing so that players don't need to worry about network/firewall configuration, different versions, etc.

Regards,

- Erik

It would be nice to have the option of a direct connection.
dawg327
Posts: 11
Joined: Thu Feb 13, 2014 10:45 pm

RE: Multiplayer wont start up error

Post by dawg327 »

Thanks Erik!
toddtreadway
Posts: 480
Joined: Mon Sep 29, 2003 9:30 pm

RE: Multiplayer wont start up error

Post by toddtreadway »

Same problem for me.
User avatar
e_barkmann
Posts: 1292
Joined: Tue Apr 18, 2000 8:00 am
Location: Adelaide, Australia

RE: Multiplayer wont start up error

Post by e_barkmann »

Chris, it has to go through the server as it handles the matchmaking and the routing so that players don't need to worry about network/firewall configuration, different versions, etc.

and let's not forget enforcing your DRM :-) Not that I have a problem with that in itself. But it does appear across a number of games that the slitherine server has some issues from time to time, and that impacts on the customer experience just as badly as their lack of understanding on how to forward a port and hence get a decent game going back in the day. Not to mention some outrageous traceroutes that probably occur when you have two reasonably local players whose packets are bounced half way round the world instead of a few ms delay with a direct connection.

Anyway, you may wish to consider direct connection as an option, for those who are able to access their router (and lets face it, only the host needs to forward the port, not both players.

cheers
Scourge of War multiplayer group

http://steamcommunity.com/groups/sowwaterloo
k9mike
Posts: 501
Joined: Wed Oct 25, 2006 2:18 am

RE: Multiplayer wont start up error

Post by k9mike »

ORIGINAL: dawg327

Unable to play multiplayer...when I enter my Slitherine login and password an "ALL OUT" map displays briefly on the screen followed by a "Unable to connect to Slitherine" message. I was playing multiplayer with no problems a few days ago.

Mine has done same thing.
User avatar
Tom Proudfoot
Posts: 1297
Joined: Tue Apr 25, 2000 2:00 pm
Location: Alameda, CA
Contact:

RE: Multiplayer wont start up error

Post by Tom Proudfoot »

Me too. They're looking into it.
User avatar
PipFromSlitherine
Posts: 1475
Joined: Wed Jun 23, 2010 7:11 pm

RE: Multiplayer wont start up error

Post by PipFromSlitherine »

Guys, this should be solved now. Please try again and let us know.

Cheers

Pip
follow me on Twitter here
User avatar
Barthheart
Posts: 3079
Joined: Tue Jul 20, 2004 3:16 pm
Location: Nepean, Ontario

RE: Multiplayer wont start up error

Post by Barthheart »

Ok, I can get into the lobby again.
Life is not a journey to the grave with the intention of arriving safely in a pretty & well preserved body,
but rather to skid in broadside, totally worn out & proclaiming "WOW, what a ride!"
Post Reply

Return to “Tech Support”