Problems with avast antivirus

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Donegal
Posts: 15
Joined: Sat Dec 31, 2005 2:10 pm

Problems with avast antivirus

Post by Donegal »

Hi
Just to say the game has problem with this antivirus. You have to disable it to play the game. A bit annoying
Doomboy
Posts: 13
Joined: Fri Sep 03, 2004 8:44 pm

RE: Problems with avast antivirus

Post by Doomboy »

I have Avast, and can't get it to run...says Problem with the updater.

Can I get a clue how to disable Avast to see if that's the issue?
Doomboy
Posts: 13
Joined: Fri Sep 03, 2004 8:44 pm

RE: Problems with avast antivirus

Post by Doomboy »

Even with Avast completely and permanently disabled, I still can't get the updater to work.

And...it's not Avast. I decided to DL it to my desktop computer (which also has Avast), and it updated fine. I'll be playing soon. YAY!

But I still wouldn't mind a fix so that I could play it on my laptop.
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IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
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RE: Problems with avast antivirus

Post by IainMcNeil »

Anti virus programs are notoriously bad with games. We work with a number of companies to get our programs white listed but there are so many its not possible to work with all of them.
Iain McNeil
Director
Matrix Games
Darrell999
Posts: 115
Joined: Mon Jun 05, 2006 11:54 pm

RE: Problems with avast antivirus

Post by Darrell999 »

He just said that it wasn't the antivirus program--it's something else.
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IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
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RE: Problems with avast antivirus

Post by IainMcNeil »

Doh! Didn't read it properly!

In this case its likely a driver issue. Check your drivers are up to date as this is the most common cause of issues.
Iain McNeil
Director
Matrix Games
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