Problems with Harpoon Ultimate Edition

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Klin6991
Posts: 4
Joined: Mon Oct 21, 2013 9:37 pm

Problems with Harpoon Ultimate Edition

Post by Klin6991 »

Hi,
Have just bought a new computer which runs on windows 8.1 currently. My old one has my edition of Harpoon Ultimate Edition on it. I have tried to install Harpoon on the new one but there seems to be a problem with the licence key. Could someone offer some help please?
Thanks in advance.
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TonyE
Posts: 1571
Joined: Mon May 22, 2006 9:50 pm
Location: MN, USA
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RE: Problems with Harpoon Ultimate Edition

Post by TonyE »

Whatever method you are using to start the game or install the game, right-click it and try running as administrator. Also, can you be more specific about when you are seeing the message and what exactly it says?

i.e. it happens when I launch Harpoon ANW 3.10 from the xyz shortcut in my start menu and says serial number error -1018.

You can also open a helpdesk ticket since this is more a Matrix issue than a Harpoon issue. http://www.matrixgames.com/support/
Sincerely,
Tony Eischens
Harpoon (HC, HCE, HUCE, Classic) programmer
HarpGamer.com Co-Owner
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