[FIXED] Game crashes to desktop on scenario loading

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Knu77
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Joined: Tue Sep 24, 2013 3:49 pm

[FIXED] Game crashes to desktop on scenario loading

Post by Knu77 »

The game seems to crash to desktop always, when I try to load a scenario. I just get a message, that the program stopped working and windows is trying to check, if there is any solution to the problem. Any idea what could be wrong? I've run the program as administrator and have tried several other things, but the game just crashes every time I try to load a scenario.
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Erik Rutins
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RE: Game crashes to desktop on scenario loading

Post by Erik Rutins »

Could you post a DxDiag file for us please?

Did the install appear to finish normally and did you allow DirectX and .NET to install?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Knu77
Posts: 5
Joined: Tue Sep 24, 2013 3:49 pm

RE: Game crashes to desktop on scenario loading

Post by Knu77 »

Yes the installer did install the game normally and I did let it to update DirectX and .NET.

Can you give me instructions how to post a DxDiag file.
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Erik Rutins
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RE: Game crashes to desktop on scenario loading

Post by Erik Rutins »

Please see here:

tm.asp?m=3416272

Which scenario are you trying to play and as which side?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Knu77
Posts: 5
Joined: Tue Sep 24, 2013 3:49 pm

RE: Game crashes to desktop on scenario loading

Post by Knu77 »

Here's my dxdiag file.

I've tried several different scenarios, but the game crashes on every scenario.
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ComDev
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RE: Game crashes to desktop on scenario loading

Post by ComDev »

Screenshots are usually very very helpful [8D]
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Developer "Command: Modern Air/Naval Operations" project!
Knu77
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Joined: Tue Sep 24, 2013 3:49 pm

RE: Game crashes to desktop on scenario loading

Post by Knu77 »

Here's the error screenshot. Wish it would say what is wrong so I could fix it.

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Erik Rutins
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RE: Game crashes to desktop on scenario loading

Post by Erik Rutins »

Hi Knu77,

Can you please also try this and see if it makes any difference:

tm.asp?m=3416583
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Knu77
Posts: 5
Joined: Tue Sep 24, 2013 3:49 pm

RE: Game crashes to desktop on scenario loading

Post by Knu77 »

That didn't help, but the problem has something to do with my graphics card. I had a problem of running Combat Mission too, until I changed it to run using integrated graphics card and not the Nvidia card. Same change to Command and now I'm able to run the game. So problem solved, although I'm not quite sure what the exact problem is, but it's solved now :)
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