White Screen

Post bug reports and ask for game support here.

Moderator: Ronald Wendt

Post Reply
Quintus729
Posts: 1
Joined: Mon Sep 02, 2013 8:10 pm

White Screen

Post by Quintus729 »

After starting game I get a white screen and game is unplayable. My other games from Matrix dont have this problem. Appreciate any help. I try to reinstall but still have same problem.
User avatar
Ronald Wendt
Posts: 1880
Joined: Mon Jun 08, 2009 6:09 am
Contact:

RE: White Screen

Post by Ronald Wendt »

Hello,

so you see the loading screen and the loading bar, but instead of the main menu you get a white screen ?

We need as much information as possible for your case. Please provide it by following these instructions:

tm.asp?m=3396404

Please note this:

tm.asp?m=3399431

Regards,
User avatar
Ronald Wendt
Posts: 1880
Joined: Mon Jun 08, 2009 6:09 am
Contact:

RE: White Screen

Post by Ronald Wendt »

Hello,

we are back for full service so please let us know the status of your problem.

Regards,
Post Reply

Return to “Tech Support”