I can not open the game! Please help!

[sturmgeschutzeiii_MatrixForum]

Is like chinese to me all of this, or Greek as they say elsewhere in the world![:D] But I hope to have right and finally you will find the solution.

[Laxen]

Haha, so that's what you say instead

[sturmgeschutzeiii_MatrixForum]

Yes this is the expression to which we use, do you imagine if we use the same expression which uses the rest of world [;)]. To my problem, another guy from Matrix advise me to make same changes with my Microsoft essential and the Microsoft firewall. I will try to make the chances and I will see.

[Laxen]

Ok! Please let me know how it goes.

[sturmgeschutzeiii_MatrixForum]

I realized the advices from the Matrix guy (Christian) but no chances, the game continue not to run.
The chances was:
1. Download but don't install game updates v1.2 from http://www.matrixgames.com/products/408/downloads/ .
2. Uninstall the game.
3. Uninstall any security programs you have installed such as Microsoft Security Essentials.
4. Disable your Firewall.
5. Restart your computer.
6. Reinstall the game.
7. Install update v1.2.
8. Run the game.

If the issue has disappeared then reinstall Windows Essentials and enable your firewall.

[sturmgeschutzeiii_MatrixForum]

Hi Laxen and to all others in forum
First of all Happy New Year!!!!!!
And now to my problem ,any solution with the game? I hope after the Holidays relaxations you will have the good mood to deal with me[:)]

[Laxen]

Happy New Year to you too

Unfortunately I'm afraid there isn't anything more we can do on our end. We are unable to figure out what is actually causing the issue. Only guess is still that the windows installation language causes problems, but we, on our end, know no possible solution to that (if that even is the cause of the problem).

I deeply appreciate all your efforts to get the game started. It hurts me to not be able to help you. Sorry :/

[sturmgeschutzeiii_MatrixForum]

I am so sad [:(]. I hope in a next patch will be a fix. From Matrix game will refund the money I paid for the game. I will want to thank you for your help and all others in forum.
Sincerely yours Apostolos