Redownload Both DW and Expansion

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Hawawaa
Posts: 109
Joined: Sun Nov 21, 2010 5:20 pm

Redownload Both DW and Expansion

Post by Hawawaa »

Earlier I was try to play a new game of Distant worlds (expansion) and it would crash everytime when I tried to launch the game. So I decided to uninstall both games and remove any leftover folders. I checked on my drivers and then I went to my account to redownload my game.

Problem is that I get no link to redownload my registered games and I get a error in my orders to redownload the expansion in the download link. Need some help please.

Also previously I have had no other problems or crashes, so maybe a new patch did something... not sure?
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Data
Posts: 3909
Joined: Mon Jan 03, 2011 4:43 pm

RE: Redownload Both DW and Expansion

Post by Data »

Hi Hawawaa, try to contact Matrix directly or open a ticket with them; it should speed things up, this is a recurrent issue for several players.
...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....
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Hawawaa
Posts: 109
Joined: Sun Nov 21, 2010 5:20 pm

RE: Redownload Both DW and Expansion

Post by Hawawaa »

Thanks Data and it works now too!


User avatar
Data
Posts: 3909
Joined: Mon Jan 03, 2011 4:43 pm

RE: Redownload Both DW and Expansion

Post by Data »

Glad to hear of it, have fun [:)]
...Igniting stellar cores....Recharging reactors...Recalibrating hyperdrives....
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