Another CTD with demo issue

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Mad Russian
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RE: Another CTD with demo issue

Post by Mad Russian »

BUMP.
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RE: Another CTD with demo issue

Post by Mad Russian »

Any resolution here yet?

Good Hunting.

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Founder of HSG scenario design group for Combat Mission.
Panzer Command Ostfront Development Team.
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88mmshock
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RE: Another CTD with demo issue

Post by 88mmshock »

Not yet.
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Erik Rutins
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RE: Another CTD with demo issue

Post by Erik Rutins »

Hi mfr,

I'm sorry for the delay. I've raised the issue with the developer and we'll get back to you as soon as possible.

Have you already tried the regional hotfix as well?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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Mobius
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RE: Another CTD with demo issue

Post by Mobius »

mfr, the blocked exe doesn't seem to have prevented anyone from installing a working demo .exe. But there always is a first time.
I did have a problem about a year back of installing a blocked zip patch. So that is the concern.
I have Vista so it may not affect your Win7.
You have to first uninstall the demo then unblock the demo file. Then install again.

But what kind of key board/character set are you using BTW? We had problems with non-English.

The Blocked would look like this:


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Erik Rutins
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RE: Another CTD with demo issue

Post by Erik Rutins »

Sorry, my brain is still a bit fuzzy from being sick for the last week plus. Can you e-mail me at erikr@matrixgames.com please? I'll e-mail you a hotfix that should work for the demo. The posted one is only for the full release.

Regards,

- Erik
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88mmshock
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RE: Another CTD with demo issue

Post by 88mmshock »

@Mobius: I have unblocked the demo.exe (It did not download as a zip) and reinstalled the demo (after first installing it.), with no success.

@Erik, emai sent.

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Mobius
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RE: Another CTD with demo issue

Post by Mobius »

Just a couple other things.
What kind of keyboard/character set are you using?

If you go to the 'Panzer Command Ostfront Demo' folder and right click the folder. Selecting properties at the bottom of the General menu does it have an 'Unblock' button?
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88mmshock
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RE: Another CTD with demo issue

Post by 88mmshock »

Image

No block on the bottom.

I have a Logitech usb KB. It's English (US)
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Mobius
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RE: Another CTD with demo issue

Post by Mobius »

That's good.

What about the actual game folder under Matrix?
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88mmshock
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RE: Another CTD with demo issue

Post by 88mmshock »

It's not blocked either. I don't know how it could be.
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junk2drive
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RE: Another CTD with demo issue

Post by junk2drive »

Why does mobius screen shot show an exe file with the version number and mfr shot shows a folder with PCO_demo?
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88mmshock
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RE: Another CTD with demo issue

Post by 88mmshock »

Good question. I must have picked the wrong one. Here is the exe.
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junk2drive
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RE: Another CTD with demo issue

Post by junk2drive »

Darn I was hoping that was the problem.

Do you have any spyware programs?

What firewall?

What antivirus?
Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."
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Mobius
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RE: Another CTD with demo issue

Post by Mobius »

There's a hot fix somewhere for the demo. It worked for a few people having problems with demo.
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Erik Rutins
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RE: Another CTD with demo issue

Post by Erik Rutins »

We tried that, didn't work. We'll have to give you a break for a bit, mfr, until we have another idea or a new exe to test for you.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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88mmshock
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RE: Another CTD with demo issue

Post by 88mmshock »

Do the error logs indicate a net frame work problem?
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Erik Rutins
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RE: Another CTD with demo issue

Post by Erik Rutins »

Hi mfr,

At this point, I'd say a .NET error is unlikely, but we're continuing to investigate.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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