Billing Issue

[KGWiking]

Okay I'm a jerk. I somehow ordered the same game for an OL download 2x and would like this remedied.

I can't find any contact information on this and when I try to log in to the help desk area I can't. It won't accept my password and ID.

Any help is appreciated.

kg_Wiking@yahoo.com

[KGWiking]

If anyone particularly the Matrix reps could reply to this I'd be grateful.

KG

[JudgeDredd]

First off I'd remove your email address...just for security.

Second, contact Erik Rutins - he's the man to deal with things like this. You'll see he has many posts around, just click on the PM or email...

[PunkReaper]

Okay I'm a jerk. I somehow ordered the same game for an OL download 2x and would like this remedied.

You are not alone...... I am sure Erik will sort this for you. Customer service is good here especially for us idiots [:D]

[Erik Rutins]

KG,

I've sent you an e-mail to the address above. Please note the help desk does not use your forum login.

Regards,

- Erik

[PunkReaper]

See told you so [&o]