MATRIX GAMES DROPS THE BALL

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vonkufer
Posts: 1
Joined: Tue Feb 26, 2008 11:32 am

MATRIX GAMES DROPS THE BALL

Post by vonkufer »

can't order the game- can't ship to APO addresses- and the help staff on the phone sound like a bunch of helpless keyboard commando's

thanks for the 20 min overseas phone call-

funny how they will take the billing address for a APO address but not be able to ship it to the address- get a software upgrade
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: MATRIX GAMES DROPS THE BALL

Post by Erik Rutins »

Sounds like you were speaking to store support, which is Digital River and not us. Please e-mail us directly at support@matrixgames.com and copy me at erikr@matrixgames.com and we'll try to get this sorted out. I'm sorry you had a bad experience with ordering from us.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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