Just tried to buy the game....

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Ophion
Posts: 25
Joined: Tue Feb 27, 2007 6:32 am

Just tried to buy the game....

Post by Ophion »

And failed!

Tried to buy download only from Australia. It said it couldn't verify my payment details (which were correct - I checked them).

Can anyone help?
Awaiting the new CAW
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e_barkmann
Posts: 1292
Joined: Tue Apr 18, 2000 8:00 am
Location: Adelaide, Australia

RE: Just tried to buy the game....

Post by e_barkmann »


I've had no problem buying games from Matrix and I'm in Australia.

Double check the authority number on the back of the card (well, pretty sure it asks for that!) and make sure you submit your address details as per your credit card statements.

cheers
Scourge of War multiplayer group

http://steamcommunity.com/groups/sowwaterloo
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Erik Rutins
Posts: 39325
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Just tried to buy the game....

Post by Erik Rutins »

If you continue to have problems, please e-mail me at erikr@matrixgames.com with your order number and we can find out why it's rejecting your payment details.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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HansBolter
Posts: 7191
Joined: Thu Jul 06, 2006 12:30 pm
Location: United States

RE: Just tried to buy the game....

Post by HansBolter »

ORIGINAL: Chris Merchant


I've had no problem buying games from Matrix and I'm in Australia.

Double check the authority number on the back of the card (well, pretty sure it asks for that!) and make sure you submit your address details as per your credit card statements.

cheers


I really wish card fabricators would use some brains and emboss the security numbers on the back like the accounrt numbers on the front. Every one I have has those numbers printed on, which means over time, they wear off and become illlegible.
Hans

Ophion
Posts: 25
Joined: Tue Feb 27, 2007 6:32 am

RE: Just tried to buy the game....

Post by Ophion »

[&o]
 
Well it worked this morning - changed credit card and it went through no problems. Downloading now.
 
Soon the Americans wil feel my wrath! [:D]
 
Thanks guys.
Awaiting the new CAW
ironmike775
Posts: 2
Joined: Sat Sep 15, 2007 4:45 pm

RE: Just tried to buy the game....

Post by ironmike775 »

I am in Iraq. I didn't even get that far. It would not let me try to purchase and download. Dialog said it could not be purchased "in my country." Well, my country is the US. I'm here representing the US--for better or worse.
Sure would like to download this game....
Mike Williams
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