Cannot Load

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warspite1
Posts: 41916
Joined: Sat Feb 02, 2008 1:06 pm
Location: England

Cannot Load

Post by warspite1 »

I bought the game a few weeks ago and it downloaded okay and I was able to play the game. Following my computer crash (and subsequent repair) I have tried loading again but cannot. I get all the way to the end and then get a message:

Program can't start because d3dx9_31.dll is missing from your computer. Try re-installing.

I have tried a second time but get the same response.

Can someone help please?
Now Maitland, now's your time!

Duke of Wellington to 1st Guards Brigade - Waterloo 18 June 1815
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VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Cannot Load

Post by VPaulus »

Hi warspite1,

I suppose you have already re-installed the game, so I will suggest you to download DirectX from the site below:

http://download.microsoft.com/download/ ... redist.exe

Run the downloaded file and extract the files to a folder of your choice. Next open that folder and locate a file named "DXSETUP.exe". Run the game and check if the issue persists.
Make also sure that you're login to Windows using an administrator account.
User avatar
warspite1
Posts: 41916
Joined: Sat Feb 02, 2008 1:06 pm
Location: England

RE: Cannot Load

Post by warspite1 »

ORIGINAL: VPaulus

Hi warspite1,

I suppose you have already re-installed the game, so I will suggest you to download DirectX from the site below:

http://download.microsoft.com/download/ ... redist.exe

Run the downloaded file and extract the files to a folder of your choice. Next open that folder and locate a file named "DXSETUP.exe". Run the game and check if the issue persists.
Make also sure that you're login to Windows using an administrator account.
warspite1

That's done the trick. Many thanks VP [:)]
Now Maitland, now's your time!

Duke of Wellington to 1st Guards Brigade - Waterloo 18 June 1815
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