Crash after saving GC, Patch 6.00.00

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Zaharius
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Crash after saving GC, Patch 6.00.00

Post by Zaharius »

Games crash after saving Grand Campaign (or Campaign or even Operation). After deleting savegame in Documents game run fine to moment when you start Campaign, win (or lose) and save the progress, after that game crash until deleting savegame. Windows 7 64bit. Patch
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PipFromSlitherine
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RE: Crash after saving GC, Patch 6.00.00

Post by PipFromSlitherine »

Is it possible that your AV is preventing writing to the Documents folder? Also, are you running any file syncing software that could be affecting the LSA folder?

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Zaharius
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RE: Crash after saving GC, Patch 6.00.00

Post by Zaharius »

No AV installed and no Syncing program.
Zaharius
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RE: Crash after saving GC, Patch 6.00.00

Post by Zaharius »

On 5.60 works fine, saving GC dont crash app. On 6.00.00 works fine with saves from 5.60 but still crash after making save on 6.00.00
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PipFromSlitherine
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RE: Crash after saving GC, Patch 6.00.00

Post by PipFromSlitherine »

The new version saves to Documents rather than into the install folder as the old version did. Is your Documents folder somewhere other than the default placement?

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Rabbit Fufu
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RE: Crash after saving GC, Patch 6.00.00

Post by Rabbit Fufu »

I am also having this problem

My ‘My Documents’ folder is not in the Windows 10 default location and it would not be my preference to change this.

I purchased and installed the game last night.

CC game installed to C:\
I start and save a game and it saves it to
C:\Users\myusername\OneDrive\Documents\My Games\CloseCombatLastStandArnhem\Games\Save

How can I work around this?
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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

welcome to the board and forum btw, and sorry for the late welcome[;)]

there is no way of giving the game permissions to save to one drive, or cloud or even a NAS drive as it's not a physical drive on your location, so imo unless the developer says other wise, there is no work around

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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

while telling windows 10 to do it is one thing, to get any game to follow suit is another, unless design from the start to support offline or cloud / one driver or external saving protocols

Code: Select all

https://www.thewindowsclub.com/cannot-save-files-onedrive-folder-upgrading-windows-10

then again most games don't support it with windows xp, 7/8 and now 10 either
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Rabbit Fufu
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RE: Crash after saving GC, Patch 6.00.00

Post by Rabbit Fufu »

Thank you for the quick reply.

OneDrive is on my hard drive, it appears just to be a directory name, and the game is able to write the save to that sub directory. I can go into explorer and see it. The game does not crash when I hit save

Its when I launch game and hit 'Play' that it seems to be trying to find my progress so far and the files are not where they expect to be. As a test I would like to move the save files to the subdir that CC expects them to be in. But i don't know where that is.

Also looking at Windows 10 I seem to have the ability to change environment variables (Settings/System/Advanced/Environment).
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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

if you install the game by default and into the a working default doc's folder and structure and don't use one drive, eg unless your using it to backup your docs etc in which can you will need one drive help on how to do it, as i for one can't help on solutions for other apps and programs, game works fine on windows 10, if you complicate it and alter it, it may or may not, there are no solutions for these if you follow my guide and use the game as designed, it works flawlessly, adding anything else into the mix, poor AV programs or other apps and programs, then there is a % chance it won't, this is why we recommend the default way for everything, a way that does work.

i'm sorry to say, you can try staff support, but i was hazard a guess that they will explain the same thing and just repeat what i've already mentioned.

tm.asp?m=4190946

here is my guide for installing on windows 10, like i've said it works right out of the box on the latest version.

my tips guide for windows 10 and Nvidia driver installing is below.

tm.asp?m=4491486

for Nvidia

tm.asp?m=4454024

windows 10 tips above ^^
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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

Its when I launch game and hit 'Play' that it seems to be trying to find my progress so far and the files are not where they expect to be. As a test I would like to move the save files to the subdir that CC expects them to be in. But i don't know where that is.

installing the game as admin, eg right click install as admin, then right click run as admin sets up the correct permissions to install and run on windows 10,

if your using one drive for backups etc, it may have permissions to upload to the cloud, and even let the game save to it, but yes on reloading the same save back into the game, as it seems to be where the error is, doesn't have the same level of permissions to run, which is why it crashes
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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

so unless you wish to search one drive help and support pages on how to configure it for saving and giving it the correct user rights for the game as well, as it will mean not only altering the permissions but paths as well, good luck,. as i'm not sure how you'd do it either, as you would need not only a working knowledge of the default paths and permissions but also the paths as well, to alter before hand, then and only then attempt to do it and fingers crossed it worked, it would be easier imo to forget it and uninstall it, and install it again correctly, and see if that helps, if not, then alter the default install and save it to elsewhere, eg C:\ Games etc and then hope installing as admin to a new none default place alters the path to the saves as well, which if it does, it will make on the administrator install, hopefully, if not, then i have no idea i'm sorry to say and can't help[:(]
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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

Code: Select all

https://support.office.com/en-us/article/files-save-to-onedrive-by-default-in-windows-10-33da0077-770c-4bda-b61e-8c8e8ca70ac7

one drive support help pages
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Rabbit Fufu
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RE: Crash after saving GC, Patch 6.00.00

Post by Rabbit Fufu »

Thank you again for all the attention to my problem. I have reinstalled the game using all you Windows 10 installer pointers , running as admin at all places.

I do not 'run' onedrive on my computer. its not executing. also i can disconnect my internet and still get to onedrive directories. so while onedrive may be doing things security wise, its not an issue of finding a path to it.

i can play games, i can save games, i can search my drive and see my saves. its when i relaunch i crash. so if i can just play the entire Grand Campaign in one sitting I am all set :).

i would really be curious to know the default path of where CC expects to find the saved games. I would like to move my saves there as a test.
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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

almost all games here save to the Doc's folder


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so by default it would be, This PC, Documents, Game Name, Save Games folder
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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

as you don't use one drive, i'd just recommend uninstalling it and rebooting tbh and restarting from scratch, eg uninstall, makes sure the folders is deleted and reinstall, using a registry cleaner as well to remove any left over traces, but reboot after removing eg uninstalling one drive first


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have the least amount of programs and apps in the start up, and as shown, CCleaner is free and good with windows 10 at registry cleaning etc
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Rabbit Fufu
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RE: Crash after saving GC, Patch 6.00.00

Post by Rabbit Fufu »

Zakblood,

I have opened a ticket with support and will see what happens. Just for other readers information i have;

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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

ok thanks, i will re install and retest it and see if i can replicate it, sorry again for the issue


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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

2


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zakblood
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RE: Crash after saving GC, Patch 6.00.00

Post by zakblood »

i'm sorry to say with the latest patch, 6.00.00 i'm unable to replicate your error either, works perfectly as shown in the 2 screenshots


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