Can't Play

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bbbwl
Posts: 14
Joined: Mon Oct 14, 2013 9:02 pm

Can't Play

Post by bbbwl »

Hi, I just bought and downloaded the new gold edition. It seemed to install fine, when I run the game I can pick the scenario and my side but when I hit play it give a error message about national tiles and then goes back to Windows. I am using windows 10 and its updated. My system far exceeds the needs for the game. any Ideas. Thanks
Benedict151
Posts: 407
Joined: Fri Mar 04, 2016 10:16 am

RE: Can't Play

Post by Benedict151 »

Hello bbbwl
I'm sorry to hear you have a problem, is it possible for you to give us the full error message? (or a screenshot of it)

I'd also suggest that it might be worth updating your video card drivers if you have not done so already to see if that helps

thank you
Ben Wilkins
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Hubert Cater
Posts: 5862
Joined: Mon Jul 22, 2013 11:42 am
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RE: Can't Play

Post by Hubert Cater »

Hi BBBWL,

I can confirm that updating your video card drivers should resolve this issue for you,

Hubert
amandkm
Posts: 285
Joined: Mon Jan 23, 2012 2:03 pm

RE: Can't Play

Post by amandkm »

Hubert,

I've updated video card drivers and its not helped. I'm attaching my DxDiag file
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