Help With Display Problem

Post bug reports and ask for game support here.

Moderators: Panther Paul, Arjuna

Post Reply
sidekick65
Posts: 1
Joined: Mon Dec 19, 2011 2:24 am

Help With Display Problem

Post by sidekick65 »

Hello

Dave you may or may not remember me from back in the days of Highway To The Reich, but I did some graphics work for that game (and receive a handsome plaque, which I still have). I just purchased BFTB and it looks like the same high quality product you have always produced. I am having a problem with the display, though in that the sidebar seems is not quite right. It seems that the last 20% or so of it is being clipped somehow. The box graphics look fine, but the text does not fit properly in them. The game is playable as is, but it's not really a good long term solution, if you know what I mean.

I have tested it on a couple of different resolutions and gotten the same result each time. I am including a copy of the dxdiag txt file in case it is of help to you.

Thanks in advance for your help, and thanks for the game.

Iain Christie (formerly ichrist)

-----------------------
------------------
System Information
------------------
Time of this report: 12/18/2011, 23:21:31
Machine name: LAP0748
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Precision M6500
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04
Processor: Intel(R) Core(TM) i7 CPU Q 840 @ 1.87GHz (8 CPUs), ~1.9GHz
Memory: 8192MB RAM
Available OS Memory: 8116MB RAM
Page File: 2509MB used, 13720MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA Quadro FX 2800M
Manufacturer: NVIDIA
Chip type: Quadro FX 2800M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_061D&SUBSYS_02EF1028&REV_A2
Display Memory: 492 MB
Dedicated Memory: 1005 MB
Shared Memory: 3582 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5443
Native Mode: 1920 x 1200(p) (60.001Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.16.0011.8843 (English)
Driver Version: 8.16.11.8843
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/17/2009 13:56:22, 9628776 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-455D-11CF-1351-E4221DC2C535}
Vendor ID: 0x10DE
Device ID: 0x061D
SubSys ID: 0x02EF1028
Revision ID: 0x00A2
Driver Strong Name: oem14.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section016:8.16.11.8843:pci\ven_10de&dev_061d&subsys_02ef1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
-------------------------------

Lieste
Posts: 1823
Joined: Sat Nov 01, 2008 10:50 am

RE: Help With Display Problem

Post by Lieste »

Look here, specifically reply #26.
tm.asp?m=2809030

If this fixes the problem, can you post a screenshot of the dialogue with the 'working' settings shown?
Post Reply

Return to “Tech Support”