Technical Support

This new stand alone release based on the legendary War in the Pacific from 2 by 3 Games adds significant improvements and changes to enhance game play, improve realism, and increase historical accuracy. With dozens of new features, new art, and engine improvements, War in the Pacific: Admiral's Edition brings you the most realistic and immersive WWII Pacific Theater wargame ever!

Moderators: wdolson, MOD_War-in-the-Pacific-Admirals-Edition

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Rainer
Posts: 1210
Joined: Tue Nov 21, 2000 10:00 am
Location: Neuching, Bavaria, Germany

Technical Support

Post by Rainer »

If you never had a chance to look into the Tech Support Forum - now is the time.
Why?
Because there is a shining example of the support provided by MichaelM.

The case:
A user (Bradley7735) experienced a Crash to Desktop (CTD) and reported 11 Aug 2011.
12 Aug 2011 MichaelM confirmes and provides an intermediate bug fix.
The same day I test this fix and find another glitch, and report.
The same day MichaelM asks for a save which I provide later that day.
13 Aug 2011 MichaelM provides another fix, which eliminates both problems (the initial one reported by Bradley, and the one I reported).
Case fixed and closed.
You can read all about it in the fairly short thread "CTD" in the Tech Forum.

While doing all this MichaelM was also busy to read and patiently answer questions in other threads within the Tech Forum, and probably other Forums as well.

Please join me in praising this fine gentleman for his achievements and determination.

EDIT: Cleared typoes.

PS: I should note that the fixes were needed for the ongoing technical Beta (1108p7). Has nothing to do with the released version (1106i).

WitP/AE
1.7.11.26b
Data base changes by Andy Mac October 16, 2012
Scen #1 Allied vs AI Level Hard Daily Turns
Art Mods by TomLabel and Reg
Topo Map by chemkid

WitW / Torch
1.01.37 - 1.01.44 beta
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LST Express
Posts: 572
Joined: Tue Mar 01, 2005 1:38 am
Location: Texas

RE: Technical Support

Post by LST Express »

The people that work on and support the game are a big reason most of us stay with the product I reckon, they are top notch!
Itdepends
Posts: 937
Joined: Mon Dec 12, 2005 9:59 am

RE: Technical Support

Post by Itdepends »

Never was so much owed by so many to so few [&o]
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PaxMondo
Posts: 9796
Joined: Fri Jun 06, 2008 3:23 pm

RE: Technical Support

Post by PaxMondo »

Michael!

[&o][&o][&o]
Pax
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vonTirpitz
Posts: 510
Joined: Tue Mar 01, 2005 6:30 pm
Location: Wilmington, NC
Contact:

RE: Technical Support

Post by vonTirpitz »

+1
ORIGINAL: LST Express

The people that work on and support the game are a big reason most of us stay with the product I reckon, they are top notch!
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Cavalry Corp
Posts: 3637
Joined: Tue Sep 02, 2003 5:28 pm
Location: Sampford Spiney Devon UK

RE: Technical Support

Post by Cavalry Corp »

yes agree...
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mikkey
Posts: 3173
Joined: Sun Feb 10, 2008 1:04 pm
Location: Slovakia

RE: Technical Support

Post by mikkey »

yes, excellent support
pws1225
Posts: 1166
Joined: Mon Aug 09, 2010 7:39 pm
Location: Tate's Hell, Florida

RE: Technical Support

Post by pws1225 »

+2!
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zuluhour
Posts: 5244
Joined: Thu Jan 20, 2011 4:16 pm
Location: Maryland

RE: Technical Support

Post by zuluhour »

Id still be trying to play on screen the size of an I-phone. I never saw a computer till I was in my twenties!
thanks for patience with me this morning Michaelm, our PB"E"M (yes, i used the stock market to PBM) has begun.
Five stars.
jmalter
Posts: 1673
Joined: Tue Oct 12, 2010 5:41 pm

RE: Technical Support

Post by jmalter »

ORIGINAL: Rainer
Because there is a shining example of the support provided by MichaelM.
+1 to this!

the improved/expanded capabilities available in the beta are a treat, also some kudoes are due to the beta-users who report probs. What Rainer said is true, michaelm will review user-input, make the adjustments/repairs & upload a new beta-installer in a few days.
Rainer
Posts: 1210
Joined: Tue Nov 21, 2000 10:00 am
Location: Neuching, Bavaria, Germany

RE: Technical Support

Post by Rainer »

make the adjustments/repairs & upload a new beta-installer in a few days.

In ONE day [:D]
(see my "Request for HIF Improvement" - posted 14 Aug 11 - and Michael's response with code change posted 15 Aug 11).
Incredible!

Can't we ask the Australian Government to set aside some Security Specialists to take care of Michael's well being? [;)]
WitP/AE
1.7.11.26b
Data base changes by Andy Mac October 16, 2012
Scen #1 Allied vs AI Level Hard Daily Turns
Art Mods by TomLabel and Reg
Topo Map by chemkid

WitW / Torch
1.01.37 - 1.01.44 beta
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